At Metro One, your service team is dedicated to you, and you only. Every minute of every day, your service team and hand-picked security officers are focused solely on servicing your locations. We build a comprehensive security and safety infrastructure that meets your specific business goals, creating maximized performance and results every time.

Metro One LPSG says yes, no matter what the request, how urgent the need, or how difficult the challenge. As the nation’s most recognized provider of loss prevention services to the retail, logistics and corporate markets, we offer our clients the highest level of service in the industry, which is the reason “yes” has been key to our approach since 1995.

Metro One has a 98% client-retention ratio, one of the highest in the industry. This is a direct result of our dedicated service model, which carefully filters candidates with a hiring ratio of 1:115. The result is exemplary client service and employee retention.

Metro One has always been a Living Wage Employer. While minimum wage is set by law, living wage is determined by average costs of living. Paying employees above and beyond what other security firms pay is a primary driver for quality recruitment. We combine the following four “wage influencers” in order to set wages and project a longer-term recruitment plan for each client:

  • Living wage index 
  • Local market research
  • Job complexity
  • Benefit levels